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Frequently Asked Questions

Can't find what you're looking for? Reach out on our Discord server.

Sign in to your Dashboard and paste your key under "Redeem Key." It activates immediately and shows your plan and expiration date.

HWID is a unique identifier for your device. Your first login automatically binds your account to it, which prevents sharing a single license across multiple people.

Staff can reset your HWID instantly from the Admin panel. Regular users can submit a reset request (max once every 30 days) from the Dashboard, which an admin reviews.

No. Sharing accounts or license keys violates the Terms of Service. The system blocks logins from a different HWID than the one registered, and repeated attempts can get the account suspended.

Yes. The build isn't signed with a commercial EV certificate yet, so SmartScreen shows a generic warning. Click "More info" → "Run anyway" to continue.

From your Dashboard, click "Generate Access PIN." You get a short-lived code to type into the Loader instead of your password, useful for quick logins.

It depends, so check our Refund Policy. In short, unredeemed keys within 24 hours of purchase are eligible; keys already bound to a device are not.

No, you can register with just a username, email and password. Linking Discord is optional and only speeds up login.

Depends on what you redeemed: keys can be time-limited (days) or lifetime, shown in your Dashboard under license details.

Join our Discord server. That's where the team and community help with setup issues, bugs and account questions.

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